Field Support Engineer (Linux) Jobs in Singapore

    Field Support Engineer (Linux)

      Consultant:
      Job Reference No.
      29436
      Registration No.
      R22104910
      License No.
      22C0942
      Function
      Infrastructure & Cloud

    Field Support Engineer

    Responsibilities:

    1. Proficiently understand various Linux-based systems and software to conduct predefined maintenance checks on deployed systems.
    2. Execute maintenance checks on deployed systems at customer sites according to the maintenance schedule.
    3. Provide remote and on-site support to customers for issues related to deployed systems.
    4. Create comprehensive documentation outlining troubleshooting steps, issue resolutions, and maintenance procedures.
    5. Maintain service quality standards for customers, ensuring satisfaction with deployed systems and provided support.
    6. Enhance maintenance workflows and processes to elevate service quality continuously.

    Requirements:

    1. Knowledge of Linux-based operating systems and diagnostic tools for system configuration and issue diagnosis.
    2. Understanding of electrical and electronic systems, including the utilization of tools like multimeters for fault diagnosis and resolution.
    3. Familiarity with ISO standards for parts and the associated tools.
    4. Basic grasp of networking concepts, configurations, and components.
    5. Capability to work independently at customer sites for maintenance checks and troubleshooting.

    Good to have:

    1. Previous experience in on-site support and maintenance for both software and hardware.
    2. Experience with high-uptime systems and preventive maintenance practices.
    3. Proficiency in Bash scripting.
    4. Familiarity with Docker and basic programming.
    5. Possession of a valid driver’s license for the use of a company van to transport equipment.

     

    To Apply:

    Please submit your resume directly through Linkedin or to Guosing at guosing@kerryconsulting.com, quoting the job title. Due to high volume of applications, only shortlisted candidates are notified.

    Reg: R22104910

    License: 22C0942

    Apply before : July 9, 2024

    Apply for this position