IT Marketing CRM Technology Manager (Zendesk)

-Employer has already surged to become the largest owner-operator of the real estate speciality they cover in Asia
-boasting over US$1 billion in AUM and over 300 locations.
-hyper-growth, dominant player in Asia’s Real Estate industry.

Are you a Zendesk maestro with a passion for driving growth through cutting-edge MarTech?

What You’ll Get To Do:
-Own the Zendesk ecosystem: You’ll take charge of the day-to-day administration, from CRM configuration and workflow optimization to lead scoring and email automation, ensuring peak performance.
-Integrate and innovate: Bridge the gap between marketing and IT by seamlessly integrating Zendesk with vital platforms like Salesforce, ERPs, ad platforms, and more. You’ll also evaluate and recommend exciting new technologies to keep their MarTech stack cutting-edge.
-Power multi-channel campaigns: Provide the technical backbone for engaging marketing campaigns, setting up landing pages, nurture flows, and tracking pixels that drive results.
-Drive data-driven decisions: Build and maintain essential marketing and revenue dashboards, track critical KPIs, and uncover actionable insights that directly influence growth strategy.
-Shape the future of customer experience: Play a pivotal role in enhancing customer journeys and operational efficiency through strategic technology implementation.
-Collaborate across borders: Work with diverse teams across multiple Asian markets, truly making an impact on a regional scale.

What You’ll Bring to the Table:
-Deep Zendesk expertise: You’ll bring hands-on experience with Zendesk Marketing and Sales Hubs (certifications are a plus!).
-A strong technical foundation: Your background will include 3-5 years in digital marketing, marketing operations, or CRM administration, coupled with a Bachelor’s degree in Marketing, Information Systems, or a related field.
-Integration prowess: You’ll have proven experience integrating Zendesk with platforms like Salesforce and various CMSs, utilizing both native integrations and APIs.
-Analytical horsepower: Your strong analytical and troubleshooting skills will enable you to manage data integrity, build reports, and derive key insights.
-A collaborative spirit: You’re adept at communicating complex technical concepts to diverse stakeholders and thrive in cross-functional project environments.
-A growth mindset: Your passion for automation and continuous improvement will be crucial in this fast-paced, evolving environment.
-Familiarity with key MarTech tools: Experience with Google Analytics (GA4), Google Tag Manager, Salesforce, and workflow automation tools like Zapier or Make.

To Apply
To apply, please submit your resume. We regret that only shortlisted candidates will be notified.
License No: 16S8060 / Registration No: R1436061