Senior Major Incident Officer – Banking
- Global Bank
- Global Responsibilities
- Excellent Career Prospects
This is a great opportunity to be part of a high-performing Global Incident Management division for a reputable Bank. The Bank is committed to improving the efficiency, efficacy, and quality of incident management so as to uphold the brand reputation and business operations.
职责
As a Global Major Incident Officer, you will lead the recovery of major outages, coordinate with cross-functional teams, and ensure timely communication with stakeholders at all levels. You will work closely with the business and IT stakeholders throughout the incident lifecycle and provide clear and swift resolution. You will conduct post-incident reviews to identify root causes and determine any preventive measures. You will be empowered to recommend and implement any improvements to existing processes.
要求：
You are an experienced major incident manager within a complex IT environment (financial services preferred). You are adept in working across multiple locations and time zones. You possess strong communication skills and are able to engage senior executives and technical teams effectively. Due to the nature of the work and the geographical coverage, you will need to be available to support 24/7 incident response during designated on-call weeks.
To apply:
Please submit your resume to Samantha at sd@kerryconsulting.com, quoting the job title. We regret that only successful shortlisted candidates will be notified.
License No: 16S8060 / Registration No: R1104274
